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Service

To go along with Premium Quality Products and “State Of The Art” Equipment comes Exceptional Technical Service and Friendly Personal Attention.

Exceptional Technical Service

  • Quick On Premise Service Solutions By Either...
    Our In House Technicians Or Highly Qualified Out Sourced Service Partners
  • Servicing your equipment is no problem. If anything ever malfunctions or if you'd like our staff to train your people on proper brewing techniques, we are just a call away. We keep most repair parts in stock and can usually fix a problem in the field. If not, we have an adequate stock of brewers that we can trade out if your unit needs shop repair. You will never be without a coffee brewer.

    Friendly Personal Attention

  • Weekly Courtesy Call....
    You will be contacted weekly the day before your delivery day to ensure everything is satisfactory with our service and to see if there is anything we can do for you.
  • Weekly Courtesy Visit...
    The other option if you prefer is for our trained route driver to stop by the same day of every week instead of calling.
  • We will help establish the proper inventory level for your consumption. Then our route driver can make regular coffee deliveries without bothering you or your staff with stocking details. This takes a load off of your kitchen manager.

    Our Route Manager will be in your area at least once per week, so if you are in need or not you can count on us on your day.

    “The Coffee Emergency” At Kokos Coffee & Products, Inc. We Understand “The Coffee Emergency”, So If You Need Us For Anything Right Away You Can Count On Us.

    To place a service call Ready To Brew Toll Free 866.305.3075



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